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American International Group’s President and CEO Brian Duperreault began his first full day in his new job repudiating the idea of splitting the insurer into pieces and simply returning money back to shareholders.

“I recognize the value of the company’s multiline structure,” Duperreault said during remarks at the start of ÌìÃÀÍøÕ¾´«Ã½´«Ã½’s consumer insurance investor day on May 15. “I didn’t come here to break the company up. I came here to grow it.”

Previous ÌìÃÀÍøÕ¾´«Ã½´«Ã½ CEO Peter Hancock faced serious including Carl Icahn to split ÌìÃÀÍøÕ¾´«Ã½´«Ã½ up into three separate units. Hancock resisted this, focusing instead on streamlining (selling off assets) and returning $25 billion to shareholders over two years. Duperreault recognized those efforts but signaled he’d pursue a partial change of course.

“This company has met its tremendous commitment to return capital to shareholders,” he said. “Going forward, capital will also be deployed to expand and grow our businesses with the goal of building long-term shareholder value.”

Emerging Strategy

Duperreault acknowledged that the commercial markets continue to present a tough challenge to ÌìÃÀÍøÕ¾´«Ã½´«Ã½’s struggling commercial property underwriting business, but he advocated a three-pronged attack to get through this.

“While technology is an essential component of long-term strategy, let me be clear: I am here to grow ÌìÃÀÍøÕ¾´«Ã½´«Ã½. This company has the substance in its businesses and people to pursue organic growth and inorganic growth opportunities.”

Through the right combination of underwriting discipline, diversification and growth, we will build a more balanced commercial business that can deliver consistent underwriting profits,” Duperreault said. “The improvement in our commercial property/casualty business will be judged by the growth in our bottom line. Growth in profitability and book value are the measures of success in our business.”

He added that while financial targets are important in managing ÌìÃÀÍøÕ¾´«Ã½´«Ã½, they should also be put into perspective.

“Loss ratios are important, but so is a mix of business and the level of expenses,” Duperreault said. “Another important element is balance sheet strength, and based on my initial review, the reserves appear reasonable.”

Duperreault emphasized that he’ll focus on areas familiar to those who have followed him through his career, including a 21-year prior stint at ÌìÃÀÍøÕ¾´«Ã½´«Ã½ as a senior executive.

Tradition and Innovation

“My priorities will include a commitment to technology and a focus on growth, accompanied by underwriting discipline,” he said. “I see technology, data analytics and innovation as transforming the delivery of insurance, and [initiatives including an acquisition of Hamilton USA] will put ÌìÃÀÍøÕ¾´«Ã½´«Ã½ at the forefront of the industry.”

He added, however, that technology, while important, isn’t everything.

“While technology is an essential component of long-term strategy, let me be clear: I am here to grow ÌìÃÀÍøÕ¾´«Ã½´«Ã½,” Duperreault said. “This company has the substance in its businesses and people to pursue organic growth and inorganic growth opportunities.”

Duperreault added: “Growth, combined with underwriting discipline, is the path to outperforming our peers.”

Topics Tech ÌìÃÀÍøÕ¾´«Ã½´«Ã½