Featured Research
The ROI of Claims Staffing
Current business wisdom looks at the claims department as an expense center, but what if the case could be made…
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Key Takeaways from the InsurTech Summit 2025
A must-read for insurance executives, this informative document is succinct yet contains all the essential insights ...
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Agency Salary Survey Results ’26
Talent is the ultimate differentiator. Is your agency’s comp strategy ready for the era of the free agent? Drawing on…
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MVPs 2025: Top Account Managers and CSRs
This report features 13 MVPs who define what it means to be a successful CSR and/or account manager in today's…
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The Compliance Door-Opener: How to Turn OSHA Deadlines into 2026 Pipeline
OSHA compliance is one of the most overlooked (and most powerful) door-openers in the insurance business ...
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Top Agency Partnerships 2025
This year鈥檚 Top Agency Partnerships report ranks the leading organizations by revenue while exploring the strategies ...
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Earning Policyholder Trust in an Era of Modern Insurance Payments
AI is resetting consumer expectations for seamless self-service. Phishing and other digital scams have become more sophisticated and more frequent.…
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6 Surefire Secrets for Agency Success
What鈥檚 the secret to profitable growth? There are six proven strategies that separate thriving agencies from those stuck in survival…
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Improving Workers’ Comp Outcomes for Employers, Employees, and the Industry
Market trends, preventive and proactive claims management tactics, and ...
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Top 50 Personal Lines Agencies 2025
The 2025 Personal Lines Leaders in this special feature are taken from Insurance Journal’s Top 100 Property/Casualty Independent Agencies. This…
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The Ultimate Multifamily Housing Risk Control Guide
In a landscape of skyrocketing claims and nuclear verdicts, 鈥渟tandard鈥� risk management is no longer enough ...
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AI Is Helping to Hire the Future Workforce. What Are the Risks?
In this episode of Between the Lines with Elizabeth Blosfield we'll take a closer look at the complex intersection of…
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Insurance Journal’s Program Directory (Winter 2025)
From Accountants to Yachts and everything in between, Insurance Journal's Program Directory is ...
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AI for Account Management:
Creating Value from Day 1
Insurance brokerages are under pressure to do more with less, but most AI conversations skip the part that matters: how…
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Top 100 Independent P/C Agencies 2025
With a forward written by Andrea Wells (Insurance Journal’s VP of Content), the Top 100 list serves as a leaderboard…
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Experience Gaps in Claims Handling: How Insurers Are Managing Operational Risk and Consistency
The Soft Market Advantage No One Talks About: Operational Excellence for MGAs
Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)
Insurance Broker M&A Update: Navigating the Opportunities and Challenges in 2026
The Ultimate Employment Practices Guide
The Ultimate Volunteer 
The ROI of Claims Staffing