Applied Systems庐, an automation solutions provider for the P/C industry, has added a text chat service called Online Real-Time to its service offerings. Online Real-Time allows customers to “chat” with a technician over the web for quick technical assistance.
Tom Carruth, executive vice president of Implementation and Support Services notes, “Customer feedback regarding Online Real-Time has been extremely positive.
We realize that our diverse and technically knowledgeable customers have busy schedules and are always looking for convenient and effective ways in which they can contact Support. Online Real-Time satisfies this need.”
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