The Missouri Consumer Affairs Division of the Missouri Department of Insurance, Financial Institutions & Professional Registration recovered over $12 million from insurance companies in 2006. Preliminary figures also indicate over 4,300 complaints were received by the division with an additional 3,500 inquiries logged, according to the Department’s statement.
Through informal resolution, the division assists consumers with concerns about sales practices, claims and settlement amounts for all lines of insurance. Complaints are filed by calling the hotline or by visiting the division’s Web site at
Top five complaints in 2006 were:
Improper denial of claim, 959;
Unsatisfactory settlement/offer, 888;
Delay in response, 588;
Improper claims handling, 266; and,
Unsatisfactory explanation of coverage, 202.
Number of complaints by line of insurance were:
Individual Private Passenger (Auto), 1,079;
Group Accident and Health, 665;
Individual Accident and Health, 590;
Homeowners, 590; and,
Title,264.
Source: Missouri Department of Insurance, Financial Institutions & Professional Registration
Topics Missouri
Was this article valuable?
Here are more articles you may enjoy.
Albertsons Reaches $774 Million Opioid Accord, Records Loss 
Viewpoint: Why Brokers Have Little to Fear and Everything to Gain From AI 
Toilet Paper Warehouse Fire Investigators Review Viral Video 
Mustard Maker Caught Pumping Pollutants Into River for Years and Lying About It 
