CSRSelect LLC of Charlotte, N.C. has launched CSRSelect, an online test to evaluate prospective insurance customer service representatives. The program evaluates applicants in skills that producers, CSRs and training specialists identified as essential for the level of customer service expected in today’s insurance marketplace. It produces a report comparing the applicant’s skill and service attitude profile to that of experienced CSRs.
Was this article valuable?
Here are more articles you may enjoy.
AI for the Defense: Should Insurers or Law Firms Pay? 
Florida Sunshine: Big Improvement in Combined Ratio in 2025, Gallagher Says 
‘The Arms Race Is On’: Chubb’s Greenberg on Mythos, Middle East 
Four Georgia Troopers Fired in Vehicle Pursuit-Insurance Scheme From This Issue
