Bond Specifications & Company Ratings. Do you check? When commercial clients need a bond, they almost always have a contract...
Articles by Chris Burand
Binder Knowledge. What is a binder? I ask this question of most agency staff and many producers I interview. Less...
If you haven’t heard the news, the federal government is a little short of money after racking up multiple annual...
Out of Office Expectations Does your voice mail tell callers you are out-of-office and will return their calls when you...
Do you put an expiration date on all your proposals? If not, when does the proposal expire? Some consumers, most...
Is it smart to sell insurance to prospects that do not speak English? In an earlier blog, I emphasized the...
Do you always verify exposure changes at renewal? The genesis of a common E&O claim is when a commercial client...
Almost every agency owner I’ve ever met, and I’ve met maybe thousands, has wanted to grow his or her agency....
Do you have standardized procedures? One of the terms key to understanding E&O exposures is, “invariable practice.” In other words,...
Knowledge. E&O risk management knowledge can be generally divided into two categories. The first category is coverage knowledge. The second...