The Competitive Advantage: The Value of an Employee Handbook February 5, 2018 By Chris Burand Most small agencies, and quite a few middle-to-large agencies, lack a current employee handbook or at least one of quality....
The Competitive Advantage: A Scary Trend January 8, 2018 By Chris Burand Maybe “trend” is inaccurate because the data is scant, or maybe “trend” is a presage. The “trend” does not yet...
The Competitive Advantage: Who Needs Insurance? December 4, 2017 By Chris Burand Who needs insurance? Not the perfect risk, other than for contractual and legal reasons. The perfect risk has absolutely no...
The Competitive Advantage: Changes November 6, 2017 By Chris Burand With complete and all due respect to David Bowie’s song, “Changes,” it is time, if the reader wants to thrive...
10 Agency Accounting Tips to Keep in Mind October 2, 2017 By Chris Burand Accounting practices for independent insurance agencies differ greatly from those traditionally used by other small businesses. Below are 10 tips...
The Competitive Advantage: Let’s Eradicate Incompetency September 4, 2017 By Chris Burand I recently wrote an article describing my horrendous experience purchasing a new life insurance policy. I criticized the industry for...
The Competitive Advantage: On the Other Side of the Desk August 7, 2017 By Chris Burand It is always interesting to be on the other side of a desk. I’m always consulting and writing on “all...
State of P/C Insurance Industry, Part 1: The Fate of ‘Hard Market’ Agencies (and Companies) July 10, 2017 By Chris Burand Property/casualty (P/C) insurance and group benefits industry is changing faster than ever. Many factors are the parents of such change....
Burand’s State of P/C Insurance Industry Part 2: How to Pick Winners as More Carriers Consolidate or Waste Away July 9, 2017 By Chris Burand Editor’s Note: This is the second of two articles by Burand based on his most recent 50-page whitepaper, State of...
Burand’s State of P/C Insurance Industry, Part 1: Agencies Facing Paradigm Shift June 13, 2017 By Chris Burand Editor’s Note: This is the first of two articles by Burand based on his most recent 50-page whitepaper, State of...