JD Power Archives - Insurance Journal /topics/jd-power/ Insurance Journal delivers the latest business news for the Property/Casualty insurance industry Wed, 15 Apr 2026 12:19:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 /app/uploads/2015/12/cropped-insurancejournal-32x32.jpg JD Power Archives - Insurance Journal /topics/jd-power/ 32 32 Vehicle Complexity Complicates Auto Valuation, Says JD Power /news/national/2026/04/15/865870.htm Wed, 15 Apr 2026 05:00:16 +0000 /?p=865870 JD Power: Homeowners Claims Satisfaction Rises as Repair Times Improve /news/national/2026/03/18/862324.htm Wed, 18 Mar 2026 09:29:31 +0000 /?p=862324 JD Power: Full Digital Claims Process Drives High Customer Satisfaction /news/national/2025/12/09/850297.htm Tue, 09 Dec 2025 06:05:23 +0000 /?p=850297 Fewer Insureds Shopping, More Switching, Says JD Power /news/national/2025/07/24/832962.htm Thu, 24 Jul 2025 05:20:01 +0000 /?p=832962 Homeowners Insurance Customer Satisfaction at 7-Year Low /news/national/2024/03/20/765660.htm Wed, 20 Mar 2024 05:02:55 +0000 /?p=765660 Auto Claims Satisfaction Scores Are Up Despite Longer Repairs; Amica Tops List /news/national/2023/10/27/745898.htm Fri, 27 Oct 2023 05:23:07 +0000 /news/national/2023/10/27/745898.htm Small Businesses Give Record-High Ratings to Commercial Insurers: JD Power /news/national/2023/08/23/737380.htm Wed, 23 Aug 2023 05:31:34 +0000 /?p=737380 With Digital Channels Insurers Impress Shoppers but Not Existing Customers /news/national/2023/05/25/722156.htm Thu, 25 May 2023 04:21:23 +0000 /news/national/2023/05/24/722156.htm Auto Insurance Shopping Stabilizes, State-Level Competition Intensifies: J.D. Power /news/national/2021/03/09/604374.htm Tue, 09 Mar 2021 13:20:58 +0000 /?p=604374 Top Performing Auto Insurers During COVID and What’s Driving Customer Behavior /news/national/2020/12/16/594073.htm Wed, 16 Dec 2020 06:00:22 +0000 /?p=594073 Independent Agents Seek Digital, Product Support From Carriers to Battle Direct Writers /news/national/2020/11/16/590833.htm Mon, 16 Nov 2020 14:39:02 +0000 /?p=590833 Entering and Exiting Digital: What’s Up with Multi-Brand Strategies of P/C Insurers? /news/national/2020/01/24/556157.htm Fri, 24 Jan 2020 14:42:36 +0000 /?p=556157 Groups Seek Consensus on What to Call Newfangled Driver Assistance Technologies /news/national/2019/11/20/549039.htm Wed, 20 Nov 2019 15:54:16 +0000 /?p=549039 Why First Notice of Loss Is Key to Customer Satisfaction: Viewpoint /news/national/2019/07/11/531807.htm Thu, 11 Jul 2019 14:55:08 +0000 /?p=531807 Insurance Industry Kept Promises to Hurricane Victims; Now Tested by Wildfires /news/national/2018/11/16/509347.htm Fri, 16 Nov 2018 06:00:47 +0000 /?p=509347 What Insurance Industry Can Learn from Amazon About Customer Satisfaction /news/national/2016/06/06/411001.htm Mon, 06 Jun 2016 15:08:03 +0000 /?p=411001 Auto Insurance Customers Disappointed in Their Insurers’ Websites: J.D. Power /news/national/2016/05/20/409343.htm Fri, 20 May 2016 13:28:47 +0000 /?p=409343 Prepare for Disruption in High Net Worth Insurance Segment /news/national/2016/03/28/402912.htm Mon, 28 Mar 2016 08:00:19 +0000 /?p=402912 Gen Y Insurance Customers Are Not Happy Bundlers /news/national/2015/09/17/381873.htm Thu, 17 Sep 2015 13:17:46 +0000 /?p=381873 How Large Firm Risk Managers Rate Commercial Lines Carriers, Brokers /news/national/2015/02/06/356768.htm Fri, 06 Feb 2015 14:10:00 +0000 /?p=356768 Small Businesses to Commercial Insurers: ‘You’ve Lost That Loving Feeling’ /news/national/2014/08/11/337233.htm Mon, 11 Aug 2014 12:36:29 +0000 /?p=337233