customer engagement Archives - Insurance Journal /topics/customer-engagement/ Insurance Journal delivers the latest business news for the Property/Casualty insurance industry Tue, 24 Aug 2021 12:34:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 /app/uploads/2015/12/cropped-insurancejournal-32x32.jpg customer engagement Archives - Insurance Journal /topics/customer-engagement/ 32 32 Call Center Humans vs. Automation: How to Make Inertia Work for Firms and Customers /news/national/2021/08/24/628453.htm Tue, 24 Aug 2021 12:33:49 +0000 /?p=628453 SEC Eyes Rules for Financial Firms’ Digital Engagement Practices: Reuters /news/national/2021/08/24/628444.htm Tue, 24 Aug 2021 11:31:16 +0000 /?p=628444 BHSI Taps Swiss Re’s Weinmann to Head Customer & Broker Engagement in Germany /news/international/2020/02/20/558891.htm Thu, 20 Feb 2020 12:36:06 +0000 /?p=558891 Zurich Insurance Creates Customer Office, Appointing MindFolio’s Kalcher as Chief /news/international/2019/06/07/528718.htm Fri, 07 Jun 2019 14:02:02 +0000 /?p=528718 What’s In Store for Insurance Industry As It Enters Post-Digital Era? /news/national/2019/04/10/523334.htm Wed, 10 Apr 2019 13:14:31 +0000 /?p=523334 11 Ways to Balance Technology with Personal Touch to Engage Customers /news/national/2018/08/21/498732.htm Tue, 21 Aug 2018 15:44:09 +0000 /?p=498732 Research Shows Customer Engagement Makes Major Impact on Insurance Consumers’ Buying Decisions /services/newswire/2013/06/13/295249.htm Thu, 13 Jun 2013 10:00:56 +0000 /?p=295249